Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. During peak periods, processing may take slightly longer — we'll notify you if there are any significant delays.
Shipping Rates & Delivery We ship to the contiguous United States via FedEx. Standard shipping takes 1–5 business days after your order has been processed.
Shipping rates are calculated at checkout based on your order weight and delivery address.
Free Shipping Enjoy free standard shipping on all orders over $99.
Order Tracking Once your order ships, you'll receive a confirmation email with a FedEx tracking number. Please allow 24–48 hours for tracking information to update after you receive the email.
Damaged or Lost Packages Please inspect your order upon arrival. If your package arrives damaged or is lost in transit, contact us at support@pawkasa.com within 7 days of the expected delivery date and we'll work with FedEx to resolve the issue.
Questions? For any shipping-related questions, reach out to us at help@pawkasa.com.